Contact support
Email hello@hirschventuresgroup.com. Include the email address on your Relvora account, your workspace name if applicable, and a clear description of what you expected to happen versus what happened.
Login issues, invite codes, workspace approvals, account settings, permissions, and access questions.
Connection issues, missing conversations, number sync, live message capture, or message delivery questions.
Agent configuration, drafts, published versions, Live Test, coaching, follow-ups, handoffs, and automations.
Plan limits, AI credit usage, workspace billing, plan changes, and suspected billing errors.
For bug reports
If possible, include the page you were on, the time the issue occurred, the action you took, the exact error message, and a screenshot. Do not email passwords, API keys, refresh tokens, or other credentials.
Privacy or deletion requests
For privacy, data access, or account deletion questions, email the same support address with "Privacy Request" in the subject line. We may need to verify account ownership before acting on a request.
Third-party provider issues
Relvora depends on connected providers and infrastructure. If the root cause is a provider outage, account restriction, API limitation, or provider-side configuration, we may direct you to the relevant provider after confirming what we can from the Relvora side.